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INNOVATIVE PRODUCTS • OUTSTANDING SERVICE
INNOVATIVE PRODUCTS • OUTSTANDING SERVICE

Cadbury Schweppes Case Study

Print Solutions

By implementing this approach we have a proven cost saving to Cadburys in excess of 25%.

The Client

One of the biggest international beverage and confectionery companies in the world with a market capitalisation of £11 billion. They employ around 55,000 people with many of its famous brands being enjoyed in almost every country around the world.

The Business Challenge

Cadbury Schweppes experienced unplanned downtime with a number of printers at a Cadburys Production site. Datatrade ( A Renovotec Group Company) were asked to resolve the issue as the incumbent service provider was not achieving the service levels required for the care and preventative actions necessary to maintain Cadburys uptime levels. The downtime had the potential to impact production and affect productivity of staff.

The Business Solution

Datatrade conducted a thorough audit of all printers, printer applications and network capability for this site. The problem causing the serious printer downtimes was identified. In effect, every time a printer failed to work the incumbent service provider was insisting on the machine being sent back to their premises for repair. 80% of ‘repair’ issues were due to worn print heads. Datatrade  recommended stocking spare print heads on site and training the relevant Cadbury Schweppes staff to replace the print heads as and when required. Training took place over one day to each of the three work shifts.

The Business Benefits

Uptime for the printers improved almost immediately through an effective training and preventative maintenance program. Any threat to productivity was mitigated with maintenance costs were reduced throughout the site. The success of this tailored approach resulted in Datatrade being awarded the service contract for all the mission critical printers in Cadburys Schweppes manufacturing plants throughout the UK. By implementing this approach we have a proven cost saving to Cadburys in excess of 25%. 2007 Update: Datatrade have since won another order for the purchase and maintenance of 58 further printers demonstrating their ability to achieve exceptional levels of service and maintenance at commercially competitive rates.

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Testimonials

"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager