Make Field Service Best Practices Even Better by Leveraging Mobile Technology
Field service workers are the face of your company and the level of service your engineers provide, directly impacts customer satisfaction and retention as well as perception of your brand.
As technology evolves and becomes more accessible, field service organisations can set new standards for productivity and customer responsiveness. However, it has become harder for companies to gain a competitive advantage through technology, since mobile computing, real-time communication and extending work order, inventory, sales and CRM functionality to the field is a standard requirement for many companies.
Nonetheless, some organisations continue to drive down their costs, improve efficiency and achieve revenue growth by enhancing their processes and technology.
Making sure you have the best solution is key to getting one step ahead
Field Service solutions position your technicians where they’re needed most and equip them with the intelligence they need to quickly resolve any situation, reducing your total costs.
Real-time voice and data connections to the field allow you to optimise utilisation of both your workforce and your vehicle fleet as well as communicate with customers to manage expectations improving overall customer satisfaction.
Field Mobility Solutions
Work Order Management
Our easy-to-use mobile and wireless computing solutions provide reliable work order management for any workforce, whether they’re on-call or scheduled far in advance.
Orchestrate the most efficient movement of your trucks and technicians with mobile technology and software solutions from Honeywell.
Dynamic Routing & Tracking
Wireless communications technologies supply the information you need to get the most out of your route optimisation and tracking application.
Inventory Asset Management
Improve forecasting and stock levels by responding quickly to immediate demands on-site and in the field.
Job Site Processes
Our mobile technology platforms equip you for greater efficiency and productivity on the job site.
End of Day Process
From trip records and job completion status reports to equipment check in, enhance your field service team’s end of day process performance and data visibility.
Equipping field service workers with proper technology will not only boost efficiency but will also customer satisfaction & profitability.
Ensure you have the right solution from our Field Mobility portfolio
Our Featured Products
Honeywell CN75/CN75e Handheld Computers
The Honeywell CN75 and CN75e mobile computers offer the versatility companies demand, providing the choice of a Windows® or Android™ operating system on a single device to meet changing enterprise business demands.
Honeywell Dolphin CT60 Handheld Computer
The rugged Dolphin™ CT60 is ideal for enterprises requiring anywhere, anytime connectivity and fast data capture for maximum uptime and productivity. Built on the Mobility Edge™ platform
Zebra TC25 Rugged Smartphone
The TC25 is built for work. Rain, heat, sub-zero cold, drops and spills — the TC25 can handle it all. With the unique snap-on power pack, you never need to worry about running out of battery power. The real barcode scanner can instantly capture virtually any barcode in any condition
Zebra TC51 and TC56 Touch Computer
Today’s workers want a device that is every bit as contemporary and easy to use as the smartphone they use every day. You need a device that will last for years, built for all-day every day enterprise use, with all the features you need to enable your workers to achieve peak productivity and keep your data secure. Now you can have it all with the TC51 and TC56 Touch Computers from Zebra.
Zebra TC70 / TC75 Touch Computer Series
Work more efficiently and better serve your customers by giving your employees enterprise-class handheld computers that survive life in the field or shop floor, communicate and access information in real time.