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INNOVATIVE PRODUCTS • OUTSTANDING SERVICE
INNOVATIVE PRODUCTS • OUTSTANDING SERVICE

Field Mobility

Make Field Service Best Practices Even Better by Leveraging Mobile Technology

Field service workers are the face of your company and the level of service your engineers provide, directly impacts customer satisfaction and retention as well as perception of your brand.

As technology evolves and becomes more accessible, field service organisations can set new standards for productivity and customer responsiveness. However, it has become harder for companies to gain a competitive advantage through technology, since mobile computing, real-time communication and extending work order, inventory, sales and CRM functionality to the field is a standard requirement for many companies.

Nonetheless, some organisations continue to drive down their costs, improve efficiency and achieve revenue growth by enhancing their processes and technology.


Making sure you have the best solution is key to getting one step ahead

Field Service solutions position your technicians where they’re needed most and equip them with the intelligence they need to quickly resolve any situation, reducing your total costs.

Real-time voice and data connections to the field allow you to optimise utilisation of both your workforce and your vehicle fleet as well as communicate with customers to manage expectations improving overall customer satisfaction.


Field Mobility Solutions

Work Order Management
Our easy-to-use mobile and wireless computing solutions provide reliable work order management for any workforce, whether they’re on-call or scheduled far in advance.

Dispatch Operations

Orchestrate the most efficient movement of your trucks and technicians with mobile technology and software solutions from Honeywell.

Dynamic Routing & Tracking

Wireless communications technologies supply the information you need to get the most out of your route optimisation and tracking application.

Inventory Asset Management
Improve forecasting and stock levels by responding quickly to immediate demands on-site and in the field.

Job Site Processes

Our mobile technology platforms equip you for greater efficiency and productivity on the job site.

End of Day Process

From trip records and job completion status reports to equipment check in, enhance your field service team’s end of day process performance and data visibility.

Equipping field service workers with proper technology will not only boost efficiency but will also customer satisfaction & profitability.

Ensure you have the right solution from our Field Mobility portfolio


Our Featured Products

Honeywell CN75/CN75e Handheld Computers

The Honeywell CN75 and CN75e mobile computers offer the versatility companies demand, providing the choice of a Windows® or Android™ operating system on a single device to meet changing enterprise business demands.

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Honeywell Dolphin CT60 Handheld Computer

The rugged Dolphin™ CT60 is ideal for enterprises requiring anywhere, anytime connectivity and fast data capture for maximum uptime and productivity. Built on the Mobility Edge™ platform

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Zebra TC25 Rugged Smartphone

The TC25 is built for work. Rain, heat, sub-zero cold, drops and spills — the TC25 can handle it all. With the unique snap-on power pack, you never need to worry about running out of battery power. The real barcode scanner can instantly capture virtually any barcode in any condition

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Zebra TC70 / TC75 Touch Computer Series

Work more efficiently and better serve your customers by giving your employees enterprise-class handheld computers that survive life in the field or shop floor, communicate and access information in real time.

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Zebra TC51 and TC56 Touch Computer

Today’s workers want a device that is every bit as contemporary and easy to use as the smartphone they use every day. You need a device that will last for years, built for all-day every day enterprise use, with all the features you need to enable your workers to achieve peak productivity and keep your data secure. Now you can have it all with the TC51 and TC56 Touch Computers from Zebra.

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testimonials

"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager