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Creating the Perfect Customer Experience

Shoppers today use multiple channels to buy merchandise – ever more of it online. As a result, innovative retailers are enhancing their online presence and leveraging the shopper’s mobile phone to increase shopping visits, both online and in-store. It’s all about creating the perfect customer experience, building a loyal customer base, and growing a more profitable business.

Consumers are exposed to infinite shopping choices on the web and today’s retailers recognise the need for an effective omni-channel. Engaging with your shoppers via numerous touch points, from your store to their laptops, tablets and smartphones, you will be creating that ‘‘one store, one experience’’ resulting in success and increase in sales.

In conjunction with the industry’s leading hardware & software partners, we are using our retail expertise to help retailers build continual customer satisfaction. We offer cutting-edge products, services and solutions designed to help you provide the seamless, consistent customer interaction — online or in-store — that helps you create differentiation and competitive advantage.

Key Retail Applications:

Staff Communications
Connect your staff in your stores and distribution centres with integrated voice and data across devices and networks.

Store Operations
Choose from a wide selection of ergonomic, high performance mobile devices and printers to enable the smooth flow of merchandise from the receiving dock to the POS checkout.

Inventory Management & Merchandising Solutions
Zebra PS20 Personal ShopperKnowing exactly what merchandise you have in your inventory can ensure your shelves are stocked which can make the difference in winning the sale or losing the customer forever. Providing a better shopping experience, will not only improve customer service but will also enable you to be more efficient and improve profit margins.

Loyalty, Membership & Gift Cards
Reward customers and improve business with membership card printing solutions, gift card incentive programmes and loyalty card printing.

Customer Self-Service
Equip your shoppers with the information they need to make a buying decision with solutions that they can use on their own in your store.

Point Of Sale Solutions
Keep shoppers happy and increase sales by making the checkout experience faster and more efficient, improving customer satisfaction while increasing associate productivity and sales.

Customer Engagement
Provide enterprise class handheld computers with access to product information, enterprise wide inventory status and the ability to take payment in the aisle. Interactive kiosks let customers get answers to questions.

Increase your productivity & profitability, from the front end to the back end, with our leading retail solutions. From handheld to hands-free scanners, printers to enterprise sleds and wireless connectivity. Our solutions help retailers improve profitability by reducing the total cost of ownership.

Give every customer that enters your store the ultimate personalised shopping experience with the next generation shopping assistant, Zebra’s PS20 Personal Shopper

Our Retail Featured Products

Honeywell ScanPal™ EDA50 Enterprise Hybrid Device (EHD)

Designed to handle all-day, every day use, the ScanPal EDA50 device enables workers on the retail floor to access, as well as capture and send, crucial business information in real time.


 Zebra MC3300 Handheld Computer

Hardworking people demand a hardworking mobile computer and nothing does the job like the new MC3300. From front-of-shop to the warehouse. It gives you some powerful business connections – instantly.


Honeywell Dolphin CT40 Mobile Computer

he Dolphin™ CT40, built on Android™ and the Mobility Edge™ platform, is a sleek, enterprise-class, full-touch device for retail, light T&L, and DSD applications designed to help businesses provide a seamless customer experience and speed workflows.


Datalogic DL-Axist, Mobile Computers

The DL-Axist™ PDA is a rugged PDA with Android™ technology and a brilliant full touch 5 inch screen.  This PDA has a Corning® Gorilla® Glass 3 touchscreen and scan window while the optional protective rubber boot delivers additional protection.


Zebra TC51 and TC56 Touch Computer

Today’s workers want a device that is every bit as contemporary and easy to use as the smartphone they use every day. You need a device that will last for years, built for all-day every day enterprise use, with all the features you need to enable your workers to achieve peak productivity and keep your data secure.



"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager