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Remote Managed Print Services

A new Era for the support and management of mobile devices

Mobile printers are becoming increasingly complex and capable of storing more information and doing more with the data they receive.

This is especially important as the majority of these devices operate wirelessly using short-range protocols like Bluetooth through to full wireless enablement. It is therefore important that our customers have full access to the settings and configurations of these devices, which will often differ by site throughout the Enterprise.

With the advent of the new range of Zebra mobile printers that are Link-OS enabled there comes the opportunity to provide a far more detailed and heavily managed range of services than has ever been able for large fleets of mobile printers.

Leveraging the power of the Link-OS enabled Zebra QLN range of printers Renovotec has developed a range of value added services. Building on our desire to provide extremely high levels of customer service and attention to detail we aim to utilise Link-OS as well as technology and resources already in place to take the service and support of such devices to the “next step” in their evolution.

  • Properly managed fault instigation, logging and management tools, using both Renovotec’s Statman portal, and Zebra’s Fault Portal Management Systems. Providing a totally transparent service.
  • A more accurate methodology for tracking and the management of assets through RTB (Return to Base) services that although economic have proved traditionally hard to manage and provide proper traceability.
  • The ability to provide an advanced swap out & configuration facility using Renovotec’s proven process methodology.
  • The remote support and programming of portable devices using advanced capabilities of Renovotec’s remote management software.
  • Provide more accurate Management information for the efficient and cost effective management of the fleet.
  • Provide a fully comprehensive support package encompassing all service, parts, and printer consumables for a fixed price.

Download Zebra White Paper:-


"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager