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SAP Upgrade Case Study

Print Solutions

Challenge: No disruption to deliveries post SAP upgrade

Industry sector: food and drink

The business problem When a leading, national food and drink distributor commissioned a multi-million pound SAP upgrade they couldn’t risk any business interruption, particularly disruption to deliveries. They had a fleet of over 400 warehouse printers and each one needed to continue operating as before.

The business solution The initial phase of the project required Datatrade ( A Renovotec Group Company) to check in just one week all the mission critical printers it managed under service contract. We did this by virtual product network (VPN). We also worked closely with software developers pre-upgrade to test that the code for despatch labels and invoicing and the printer drivers were all effective so there would be no disruption to printing capabilities. In the 2-week upgrade period, Datatrade engineers worked alongside software developers to support the main project delivery team, working round the clock at critical ‘go live’ times.

Results The pre-upgrade preparation, checking the entire fleet of mission critical printers and working with the software developers testing code ensured that every lorry and van was able to continue delivering food and drink products to customers without any disruption.

If you’re considering an upgrade, whether you run SAP, Oracle, JD Edwards or any other mainline warehouse management system, consult us on printer support to keep your deliveries moving.

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"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager