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INNOVATIVE PRODUCTS • OUTSTANDING SERVICE
INNOVATIVE PRODUCTS • OUTSTANDING SERVICE

Tesco Group of Companies Case Study

Print Solutions

“Printing is a very important issue for DCs and determines our ability to deliver what Tesco customers want. Datatrade ( A Renovotec Group Company ) has demonstrated over time its ability to be pro-active in working with us and is a strategic partner in shaping our supply chain and computer print solutions.” Don Stubley, IT supply chain business analyst, Tesco.

The Client

Tesco is the UK’s primary food retailer and worlds largest e-tailer with group sales of £26.3 billion. It operates 2,291 stores around the world and employs 296,000 people. The UK operation focuses on three areas; the UK core business, non-food and retail services such as Tesco.com and Tesco Personal Finance which, from its launch in 1997, now has more than 3.4 million customer accounts.

The Business Challenge

Serving millions of customers a week and retaining their loyalty requires a meticulous supply chain strategy. Tesco has more than 25 Distribution Centres (DC) across the UK and Eire to stock its stores. The largest of these moves 2 million items per week and supports 65 stores. Accurate labelling is vital in ensuring the right consignment is delivered on time to the right store. Tesco needs robust, reliable printers capable of interfacing to many systems and able to deliver large quantities of output in busy warehouse environments, and even in cool chambers maintained at close to zero degrees. Tesco is a 24 x 7 business, operating three shifts per day and requires efficient equipment to meet this demand.

The Business Solution

Datatrade has provided a series of solutions over the years to meet Tesco’s business needs. Initially, they were based on coax shuttle matrix printers but have now been complemented by thermal printers attached to either the host or one of Tesco’s new radio frequency warehouse control systems. A typical Tesco DC will have a mix of both types of printer to produce the various pallet and picking labels for goods as they enter and leave the buildings. In addition, Datatrade has also supplied Tesco with printers for many other DC office and transport applications.

The Business Benefits

Downtime has been markedly reduced and the line printers have proved admirable workhorses in the labour intensive environments. In using ribbons rather than toner or ink cartridges, Tesco estimates its line printers run to just 5% of the costs associated with laser printing.

 

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Testimonials

"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager