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INNOVATIVE PRODUCTS • OUTSTANDING SERVICE
INNOVATIVE PRODUCTS • OUTSTANDING SERVICE

Our Workshop

Return to base and board level repair facilities.

Our Workshop & RepairsReturn to Base (RTB)

We operate flexible service contracts on a RTB basis. These contracts are suited more to smaller devices such as the mobile wireless printers.

It is often more economical to use a return to base facility than operate a full on site service package for such devices.

Renovotec offers a flexible approach including:

  • Standard Return to base
  • Advanced Return to Base
  • Single or batched returns
  • SLA driven return to site – guaranteed turn around.

QA and Pre-Installation Preparation

We can offer a bespoke service to prepare printers prior to site installation. This is especially useful for larger roll outs and we have the capability to provide bespoke builds, configurations and testing – before the printer ever reaches your site. This can include preparing the device with correct IP address or ESSID for automatic installation to your networks.

Workshop Repair

Our workshop enables us to repair a wide range of devices down to a board a level diagnosis and repair. This enables us to keep older devices in service longer, even when parts are no longer readily available.

Testimonials

"We needed reliable, robust hardware at keen prices, which Renovotec was able to provide" says Accolade Wines’ Senior Inventory Manager. "We had a good look at other companies but this was the one we thought was best."

"Our analysis shows a significant increase in both the items and tonnage picked per hour" says Henry Colbeck’s Financial Director. A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.

"The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab. The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated. This gives full operational and engineering visibility. Couple that with Solid State Disks means that the unit is very robust for the port environment." Stated Systems Manager, DP World Southampton.

"We now have robust, secure and reliable narrowband network coverage across our site. We’ve also deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks. Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need to continually connect to our ERP application." Stated MIS manager, the Port of Tilbury

"Renovotec were able to provide the best support and repair package, and match the competition on price," said IMT Managing Director. "We feel very happy having them as a partner in the growth of our business. "This combination of performance and reliability is already creating clear benefits to IMT and its network of clinics"

"Massive thanks to you and your company for resolving our technical issues. Excellent, professional service provided with literally no notice at all. I wish I came to you guys originally, and certainly will going forwards" stated Melrose Textile Co’s Operations Manager

"Can I just firstly say that your Field Technician did a fantastic job on Tuesday. We had got the wearables to a point of configuration but there was still a quite a bit of work to do and ultimately your field technician was invaluable to us on the day sorting these issues out" stated Portwest’s Shift Manager