Renovotec provides a variety of repair services designed to meet your exact maintenance requirements.
We provide a comprehensive suite of services to keep your devices working at optimum performance, including same day removal and replacement of broken devices via a seamless hot swap service. Our Repair Centre Services form a part of our extensive Service offering for all our customers.
All our Repair Centre Services technicians are fully certified to assess and repair a broad variety of devices including:
- Mobile computers.
- Barcode scanners.
- Vehicle mounts.
Working hours for Next Business Day (NBD) repair contracts are 9am-5pm Monday to Friday, excluding Bank and Public Holidays. Our repair support extends to both field repairs and those conducted at our in-house Repair Centre. Contact us today and let’s discuss your repair requirements.
Repair Centre Services from Renovotec
Our 8-hour break fix service offering guarantees that you will receive a replacement device within an eight-hour window to reduce potential downtimes.
For customers who require replacement support in smaller windows due to peak periods of business, we also offer a 4-Hour Response service.
Our Next Business Day support is our standard replacement cover, ensuring you have a replacement piece of hardware by the following day of business.
With this support tier, Renovotec can respond within an eight-working-hour period then aim to fix the device within an eight-working-hour window.
With this support tier, Renovotec can respond within a four-working-hour period then aim to fix the device within a four-working-hour window.
Let’s discuss your unique technology solution requirements
Hear what our satisfied customers are saying about Renovotec.
Renovotec have supported us as needed, and showed great flexibility and understanding during the project delivery phase of our recent move to SDWAN alongside Wifi upgrades.
They are also an integral part of our shopfit program, continuing to provide excellent service and pricing.
We’ve deployed Zebra’s XT15 rugged mobile and Zebra VH10 vehicle-mounted computers that are designed to cope with our industrial environment and connect to both our narrowband and Wi-Fi networks.
Add to this the assurance of service and support from Renovotec and we have the trusted platform our teams need.
“We needed reliable, robust hardware at keen prices, which Renovotec was able to provide” says Accolade Wines’ Senior Inventory Manager.
“We had a good look at other companies but this was the one we thought was best.
“Our analysis shows a significant increase in both the items and tonnage picked per hour” says Henry Colbeck’s Financial Director.
“A snapshot voice performance sample revealed that the tonnage per hour was 29% higher.
The VM3 rugged devices enable our drivers to be productive from the minute they sit in the Straddle Carrier cab.
The touch screen provides ease of use for the driver and the VM3 connectivity options allows our GPS and PLC Systems to be fully integrated.