Navigating The Global Supply Chain Crisis
SOTI 2022 Retail Report.
How to Deliver Premium Customer Experiences Through Mobile Technology in Retail.
Request a copy of the full 2022 report.
In this report you will uncover:
- How supply chain disruptions have changed consumers’ shopping habits.
- The impact that surging online consumer demand has on retailers today.
- Insight into the consumer demand for convenient delivery options.
As the global supply chain crisis continues to disrupt the retail industry, consumers are being forced to change their shopping behaviours. Even though customers are making changes to how, when and where they shop, they are still demanding a high-level customer experience. For retailers, this presents both opportunities and challenges when creating the right formula for success.
The importance of integrating mobile technology to enhance and modernise the retail experience has been obvious for many years. The last two years, throughout the rise of COVID-19, has only reinforced this very point. To succeed in a rapidly changing market, retailers must optimise every customer touchpoint and ensure everything has a mobile-first approach.
By the end of 2021, up to 45% of employees in numerous developed countries and sectors were still working remotely. In some countries, with the advent of the Omicron variant, up to 80% of adults said that social distancing was important to them. This creates a need to be distanced, but with modifications on how customers now interact with retailers. Those who embrace this ‘next normal’ to improve the end-to-end customer experience will come out on top.
Whether you’re running a traditional brick and mortar store of any size, or operate as an e-tailer, these changes disrupt and complicate traditional routes to market in ways that make the adoption and optimisation of mobile technology a must.
Request a copy of the full SOTI 2022 retail report below.
Related Partner News
TSC Auto ID launches pocket-sized, rugged printer to overcome common industry challenges
TSC Auto ID’s new 3-inch mobile printer, the RE310, promises rapid and multiple charging options, effortless connectivity and hassle-free integration, to enable uninterrupted, on-the-go label printing across diverse applications.
The new mobile device is very versatile and suited to many tasks, including shelf labelling in retail, receipts and labels in warehouse and logistics operations, fast […]
Hidden obstacles to warehouse efficiency: insights from Brother and Renovotec
With demand for e-commerce showing no signs of slowing down, and large warehouse rent costs rising by an average of 5% year on year*, the need for warehouse efficiency has reached a critical point in recent years.
Businesses have naturally turned to technology to streamline processes and cut costs.
Datalogic Memor 12 Enterprise-Grade Power in a Pocket-Sized Design
The Memor 12-17 family is the perfect solution for customers looking for devices to streamline their front-facing applications in transportation and logistics, retail and healthcare.
Boasting a sleek and ultra-thin form factor, the Memor 12-17 offers all that is needed for large and small enterprises: from our latest scanning and payment innovations to the best […]
