Peak Season Device Audits

Is your roster of hardware devices ready for peak season?

As you scale your operations and face tighter turnaround times to meet increased demand during the peak season, it’s essential that your permanent and temporary staff have access to optimised mobile hardware.

That’s why it’s so important to give your fleet of mobile computers, barcode scanners, voice-directed technology and printers a thorough audit. As a result, you should be asking yourself the following the questions:

Are our devices in optimised condition, ready for the demanding periods of use over the following few months?

Does that hardware have enough consumables, media and accessories to avoid any potential downtime during such a critical period?

Addressing device health before the peak season means your organisation won’t be caught short when you enter your ‘golden quarter’. This kind of stategy enables you to protect SLAs and retain customer satisfaction during a pivotal time of year.

Is It Time to Give Your Devices a Pre-Peak Season Audit?

Peak season means a huge uptick in business for your organisation, and likely means a temporary increase in your workforce. Your mobile and fixed hardware is about to be put through its paces, so now is the time to consider their current condition?

Here are some helpful tips to ensure your business is asking the right questions and seeking the best solutions:

• Device Health – Check that your mobile computers, barcode scanners, tablets, printers and voice-directed technology are ready for extended use.
• Maintenance – If certain devices are in need of repairs or replacements, contact your maintenance partner to log an RMA request or contact Renovotec to learn more about our Hardware Repair Services and maintenance contracts.
• Additional Devices – A temporary increase in staff requires more hardware. Avoid the costly investment of buying new devices outright and opt for a more cost-effective rentals solution and lease devices only for the period you really need them.

Whether it’s Black Friday, the festive season or the wider peak period a device audit is vital. Having the right number of devices in an optimised condition will shore you  up against potential downtimes.

Are You Fully Stocked for Your Peak Period?

Without a sufficient stock of consumables for your printers, mobile devices, voice-directed technology and more, orders will inevitably be delayed. While customer dissatisfaction will quickly build.

This is especially important for voice headsets where you also need to consider hygiene. As multiple employees will be utilising them for extensive periods of time across the peak season. Do you have enough hygiene-related accessories, such as disposable foam mics for your headsets?

More orders puts considerable pressure on your operations, and that means more consumables being utilised across the business, This includes:

• More labels being printed
• More RFID tags being utilised
• Ribbons being used up faster
• Longer periods of use for mobile computer, barcode scanner and headset batteries
• Holsters, straps and being worn out from extended use

Your device audit could reveal a need to stock up on more consumables and accessories than usual to ensure every peak season shift hits its KPIs.